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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brent Tanner

Brent Tanner

April 17, 2025

5  out of  5
rating by Brent Tanner
"Estefani was really easy and great to work with. She called me back after an online quote and went through the quote to make sure what I wanted was on the quote....and she listened to me. To me is a huge deal!!! Actually listening to a customer."
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Courtney Fitton

April 17, 2025

5  out of  5
rating by Courtney Fitton
"I was with State Farm years ago and recently made the came back… and I’m so glad I did! Scott made the entire process quick, painless, and enjoyable. He was super helpful, answered all my questions, and made sure I felt taken care of. It feels good to be back with a company with an agent I can actually trust. Thanks!"
We responded:
"Thank you, Courtney! I'm happy to hear that your return to State Farm has been a positive experience. Scott's dedication to making the process smooth and ensuring you feel supported is truly appreciated. If you have any more questions or need assistance, don't hesitate to reach out. Welcome back!"
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Tina Ha

April 14, 2025

5  out of  5
rating by Tina Ha
"I've been with State Farm since moving into my place back in 2018, so of course needing car insurance I would bundle and go thru them too. Joslynn was very nice and helpful with all the paper works to help us save the most that we can with the bundle and save programs. With how much I'm saving and their prices I would recommend them to any family or friends looking into renters and auto insurance. Thanks Joslynn!"
We responded:
"Thank you, Tina, for your wonderful feedback! I'm happy to hear that Joslynn was able to assist you with the paperwork. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out. We're here to help!"
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Jason Miller

April 12, 2025

5  out of  5
rating by Jason Miller
"Wanted to recommend Jocelyn in the Koy Jasperson office, who has helped me through a couple of difficult issues. She follows up quickly and is willing to explore options from the perspective and in the interest of customers."
We responded:
"Thank you, Jason, for your wonderful feedback! I'm happy to hear that Jocelyn was able to assist you effectively with your concerns. Her dedication to exploring options and prioritizing customer interests is truly commendable. If you need any further assistance or have questions, feel free to reach out to our office anytime."
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KayC Erickson

April 11, 2025

5  out of  5
rating by KayC Erickson
"Great experience with this office! Thanks Kason for helping me with everything I need."
We responded:
"Thank you, KayC, for sharing your positive experience! I'm glad Kason was able to assist you with everything you needed!"
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Matthew Jensen

April 4, 2025

5  out of  5
rating by Matthew Jensen
"Christina is a rockstar!! She went above and beyond for us and our specialty vehicle. I would highly recommend using her services! Thanks again!"
We responded:
"Thank you, Matthew! I'm happy to hear that Christina made such a positive impact with her exceptional service. Your recommendation means a lot to us. If you have any more needs or questions, feel free to reach out anytime!"
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Fuzz Bear

March 21, 2025

5  out of  5
rating by Fuzz Bear
"Helpful, friendly and fun staff. Glad to be back at State Farm and have all my insurance taken care of. Thank you Koy, and, thank you Kason for being so patient and helping me get everything perfectly balanced, as all things should be."
We responded:
"Thank you for sharing your experience! I'm happy to hear that you found our team helpful and friendly. It's wonderful to know that Kason was able to assist you with patience and care. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Jamison Jones

March 21, 2025

5  out of  5
rating by Jamison Jones
"Great office. Great service. Kason was extremely helpful!"
We responded:
"Thank you, Jamison! I'm happy to hear that you had a positive experience with our office. Kason is indeed a valuable part of our team, and we're grateful for his dedication to helping our customers. If you have any more questions or need assistance in the future, feel free to reach out!"
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Devonny Miskin

March 14, 2025

5  out of  5
rating by Devonny Miskin
"The staff at State Farm knew exactly what I needed and they were very accommodating and knew what they were doing. I would recommend them to anyone for car insurance. They were great!"
We responded:
"Thank you, Devonny, for your wonderful feedback! I'm happy to know that our team was able to meet your needs and provide the service you were looking for. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
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Meghan Jones

March 14, 2025

5  out of  5
rating by Meghan Jones
"Highly recommend Koy Jasperson’s office for your insurance needs. The staff is friendly and helpful. All my questions were answered and I am happy with the insurance plans they provided. Thank you!!"
We responded:
"Thank you, Meghan, for your wonderful recommendation! I'm glad to know that our team was friendly and helpful in addressing your questions and providing insurance plans that meet your needs. Your satisfaction is important to us, and we're here whenever you need further assistance or have more questions. Feel free to reach out anytime!"
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Kason Jones

March 14, 2025

5  out of  5
rating by Kason Jones
"awesome customer service, koy is great and an awesome guy, the staff is also so helpful especially kason"
We responded:
"Thank you, Kason, for your fantastic review! I'm happy to know that you found our customer service awesome and that our team was so helpful. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
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Maui Momma

March 12, 2025

5  out of  5
rating by Maui Momma
"I have been with State Farm for many years and used various offices for my insurance needs. I want to give a shout-out to Jocelyn at this particular office. I’ve been trying to resolve a couple of claims and Jocelyn has been so helpful and great to work with. She makes the phone calls to get things done, she follows up with me in a timely manner to communicate the solution and then she follows up to make sure the issue was fully resolved to my satisfaction. In addition to being efficient, Jocelyn is very caring and pleasant to work with. I would highly recommend State Farm and if you choose this office, ask for Jocelyn 🙂"
We responded:
"Thank you so much, Maui Momma, for sharing your experience with us! I'm delighted to hear that Jocelyn has been so helpful and efficient in resolving your claims. Her dedication to ensuring everything is handled smoothly and her caring nature truly make her an asset to our team. We appreciate your recommendation and are always here to assist with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of David Randall

David Randall

February 24, 2025

5  out of  5
rating by David Randall
"I just had a “State Farm - like a good neighbor” moment. I walked in to the office and Joslynn recognized me. She knew who I was. And was very very helpful. Thank you."
We responded:
"David, I'm so happy to hear about your experience with Joslynn! It's wonderful to know she made you feel recognized and was able to assist you effectively. Our team is here to help, so feel free to reach out for any further needs or questions. Thank you for being a part of our insurance family!"
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Janet Gonzalez

February 12, 2025

5  out of  5
rating by Janet Gonzalez
"This insurance agency has a great team! Koy was very helpful and explained our coverages and deductibles very well. I totally recommend this agency."
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Zack Clayton

February 11, 2025

5  out of  5
rating by Zack Clayton
"Couldn’t be happier with Koy from State Farm, we have home auto and life and the entire process was super easy. Appreciate how much we are taken care of and will never be going anywhere else"
We responded:
"Zack, thank you for sharing your experience! I'm glad to know that you found the process for all of your different policies easy. It's wonderful to hear that you feel well taken care of. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
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Bryan McKinnon

February 11, 2025

5  out of  5
rating by Bryan McKinnon
"Excellent t service from Koy. He is honest and really knows his craft. He is my go to for insurance and I recommend him wholeheartedly to my own clients as well as friends and family."
We responded:
"Thank you, Bryan, for your wonderful feedback! I'm glad to be your go-to for insurance needs. Your recommendations to your customers, friends, and family mean a lot to us. If there's anything else we can assist you with, please feel free to reach out anytime!"
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talen crandall

February 11, 2025

5  out of  5
rating by talen crandall
"Very professional and a great team!!"
We responded:
"Thank you, Talen, for your wonderful feedback! I'm happy to know you found our team professional and great. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Clayton Hall

Clayton Hall

February 7, 2025

5  out of  5
rating by Clayton Hall
"My father had been with a State Farm for awhile and we got our bundled insurance here too. It was very easy and friendly process and very fair rates. It’s a great agency and do State Farm’s name good."
We responded:
"Thank you, Clayton, for sharing your experience! I'm happy to know that the process was easy and friendly for you and your family. It's wonderful to hear that you found our rates fair and that we uphold State Farm's reputation. If you have any questions or need assistance in the future, feel free to reach out."
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Todd Llewellyn

February 7, 2025

5  out of  5
rating by Todd Llewellyn
"This is by far the best insurance agency in Springville! Use them for any of your insurance needs. I highly recommend them for your life insurance, home insurance, and car insurance. Great rates. Amazing people to work with. Look no further for all of your insurance needs."
We responded:
"Thank you, Todd, for your fantastic feedback! I'm glad to know that you find our services in Springville to be the best for your insurance needs. It's wonderful to hear that you're satisfied with our rates and team. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Brandon Moffitt

February 7, 2025

5  out of  5
rating by Brandon Moffitt
"Christina was amazing to work with! The process was super quick and easy to switch over!"
We responded:
"I'm glad to hear that Christina made the process quick and easy for you, Brandon! We appreciate your feedback and are grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out!"
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kass c

January 31, 2025

5  out of  5
rating by kass c
"This branch was super helpful, especially Daisy she answered all my questions and was super nice, i would choose her to help me everytime."
We responded:
"Thank you, Kass, for sharing your experience! I'm happy to hear that Daisy was able to assist you and answer all your questions. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out to us!"
Profile photo of Crystal Nye

Crystal Nye

January 17, 2025

5  out of  5
rating by Crystal Nye
"Friendly, helpful and responsive staff. Answers texts and phone calls every time."
We responded:
"Thank you, Crystal, for your wonderful feedback! I'm happy to know that our team has been friendly, helpful, and responsive to your needs. We strive to provide excellent service and are always here to assist you. If you have any questions or need further assistance, feel free to reach out anytime!"
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Adelaide Phair

January 10, 2025

5  out of  5
rating by Adelaide Phair
"Made me feel understood and listened they were very helpful"
We responded:
"Thank you, Adelaide, for your wonderful feedback! I'm happy to know that you felt understood and listened to during your experience with us. Our team is dedicated to providing helpful and personalized service. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Derek Ess

Derek Ess

January 10, 2025

5  out of  5
rating by Derek Ess
"Stellar! (See what I did there?) Not pushy, very helpful and courteous. Shout out to Jennifer: Best in the West! Oh, and did I mention that the premium was LESS than the Flo folks, and any of the other "bargain" jokers for that matter. Buy insurance local, yo!"
We responded:
"Thank you, Derek, for your fantastic review! We're glad you found our service helpful and courteous. Jennifer truly is a gem, and we're happy to have her on our team. It's great to know we could offer you a competitive premium. We appreciate your support for local businesses! If you need anything else, feel free to reach out."
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Heather Eldredge

December 20, 2024

5  out of  5
rating by Heather Eldredge
"Amazing team! Always there to help!"
We responded:
"Thank you, Heather! I'm glad to hear that you find our team amazing and helpful. We're always here to assist you with any needs you may have. Feel free to reach out anytime!"